Privacy Policy

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
9. DO WE COLLECT INFORMATION FROM MINORS?
10. WHAT ARE YOUR PRIVACY RIGHTS?
11. CONTROLS FOR DO-NOT-TRACK FEATURES
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
15. RELATIONSHIP WITH SHOPIFY

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect may include the following:

• names
• phone numbers
• email addresses
• mailing addresses
• billing addresses

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Stripe. You may find their privacy notice here: https://www.stripe.com/ae/privacy.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account.

Information automatically collected. Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services. This includes Log and Usage Data, Device Data, and Location Data.

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

• To facilitate account creation and authentication and otherwise manage user accounts.
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries/offer support to users.
• To send administrative information to you.
• To fulfil and manage your orders, payments, returns, and exchanges.
• To save or protect an individual's vital interest, such as to prevent harm.

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, we may rely on the following legal bases:

• Consent. You can withdraw your consent at any time.
• Performance of a Contract. When necessary to fulfil our contractual obligations.
• Legal Obligations. Where necessary for compliance with our legal obligations.
• Vital Interests. Where necessary to protect your vital interests or those of a third party.

If you are located in Canada, we may process your information with your express or implied consent. In some exceptional cases, we may be legally permitted to process your information without your consent.

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We have contracts in place with our third parties, which are designed to help safeguard your personal information.

Categories of third parties we may share personal information with:

• Data Analytics Services
• Performance Monitoring Tools

We also may share your information in the following situations:

• Business Transfers — in connection with mergers, sales, or acquisitions.
• Affiliates — including our parent company and any subsidiaries.
• Business Partners — to offer you certain products, services, or promotions.

We may work with advertising and marketing partners, including Meta Platforms, to measure advertising performance and, where permitted by applicable law, provide advertising that may be more relevant to you. These partners may process information about your interactions with our website and advertisements in accordance with their own privacy policies.

We use cookies and similar technologies to operate and secure our website, remember your preferences, understand how visitors interact with our Services, improve the shopping experience, measure the performance of our marketing and support advertising.

We and our service providers and advertising partners, including Shopify and Meta Platforms, may use cookies, pixels, server-side technologies and similar technologies to collect information about your interactions with our website and advertisements.

Where required by applicable law, we will request your consent before using cookies or similar technologies that are not strictly necessary for the operation of our website. You can manage your choices through the cookie banner or privacy preferences available on our website.

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture.

We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services.

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible, securely store it and isolate it from any further processing until deletion is possible.

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

In Short: We do not knowingly collect data from or market to children under 18 years of age.

By using the Services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

If you become aware of any data we may have collected from children under age 18, please contact us at info@julietcouture.com.

In Short: In some regions you have rights that allow you greater access to and control over your personal information.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure, (iii) restrict the processing of your personal information, (iv) data portability, and (v) not to be subject to automated decision-making.

Depending on where you reside, you may have the right to opt out of the sale or sharing of your personal information or the processing of your personal information for targeted advertising. You can exercise applicable opt-out rights through our data sharing opt-out page.

Withdrawing your consent: You can withdraw your consent at any time by contacting us.

Opting out of marketing communications: You can unsubscribe at any time by clicking the unsubscribe link in our emails.

If you have questions or comments about your privacy rights, you may email us at info@julietcouture.com.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

If you have questions or comments about this notice, you may email us at info@julietcouture.com or contact us by post at:

J C Boutique General Trading - L.L.C - S.P.C.
Sunrise Residence SR6
213
Abu Dhabi, Abu Dhabi 22614
United Arab Emirates

You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.

To request to review, update, or delete your personal information, please contact us at info@julietcouture.com

Our store is hosted by Shopify, which enables us to provide our online store and Services to you. Shopify collects and processes certain personal information about your access to and use of the Services in order to provide and improve its services.

Information you submit through our store may be transmitted to and processed by Shopify and other service providers, including in countries other than the country in which you reside.

We may also use certain Shopify features that use information obtained from your interactions with our store, Shopify and other merchants to help protect, improve and grow our business. In these circumstances, Shopify may be responsible for certain processing of your personal information.

For more information, please see the Shopify Consumer Privacy Policy and Shopify Privacy Portal.